Category: Vendors Spotlight

blog post
Richard Markules, Garrison Dental Solutions

Listen to the podcast here Watch the full video on Youtube Trip to Michigan At Zen, we really love when we have an opportunity to go out and meet the people we work with. A recent visit to Michigan brought us together with Rich, the Head of North America Sales at Garrison Dental, and it was truly special. This meeting marked a pivotal moment in our journey, as both Rich and I dedicated significant time to brainstorming and developing strategies aimed at elevating our partnership. Our shared mission, which has always been the primary goal of our respective companies, remains focused on helping private practices get top-notch products while having direct relationships with manufacturers. Rich’s background Rich, with 17 years at Garrison Dental, joined the company when it was a decade into its existence. He initially stepped into the role of a sales manager, entrusted with the task of establishing the sales group for North America. At that time, there were only two customer service representatives who laid the foundation for the inside sales department at Garrison Dental Solutions. Before his tenure at Garrison, Rich's professional background was firmly rooted in the banking and mortgage industry. He had managed large call centers across the United States, overseeing various financial services, including credit card processing and mortgages. His transition to Garrison Dental coincided with a turbulent period in the banking industry, marked by a housing market crash and economic instability. Despite the uncertainty in the banking sector, Rich seized the opportunity to start working in the medical field. A friend who was a recruiter guided him toward the position at Garrison Dental, and though he had reservations about the unfamiliar territory of the dental industry, he took a leap of faith. Garrison Dental was a relatively small company at the time, but it held grand ambitions for growth. What drew Rich to the company was its strong family-oriented culture, a refreshing departure from the corporate world where he had previously worked, characterized by a disconnect between employees and company owners. The welcoming atmosphere and close-knit environment at Garrison Dental were particularly appealing to him. Early years of Garrison Dental Right next to the manufacturing facility, there's a dental office that holds a special place in Garrison Dental's history. This dental practice had a unique role in the company's origin story. It all began in the basement of this building, where Dr. Edgar Garrison ran his dental practice. When Dr. Edgar Garrison retired, his son, John, took over the practice, maintaining the family tradition of dentistry. While John was practicing upstairs, the foundation of Garrison Dental Solutions was laid in the basement. About eight years later, they moved into the building that still houses Garrison Dental today. In the early days, Garrison Dental outsourced a significant portion of their manufacturing. However, a transformation occurred over the years, and now the majority of their manufacturing takes place at their in-house facility. Innovative product For Rich, the knowledge that Garrison Dental manufactured its own products instilled a deep sense of confidence in the products he sold. During his early days with the company, he attended a trade show and noticed a great interest from customers. Many visitors flocked to the Garrison Dental booth, eager to see what was new. This demand often led to increased sales, a testament to the innovative product lines and the strong loyalty of their customer base. Rich found it surprisingly easy to promote their product line, given the reputation of Garrison Dental and its commitment to innovation. In the past, when Rich first joined, many dental practitioners were using older methods, such as the Tofflemire matrix system. This required a more detailed and technical sales process, explaining the advantages of the sectional matrix system. Today, the landscape has evolved. Approximately 70% of dental practices have transitioned to using sectional matrix systems for their restorations, making the sales process less technical. The focus now lies in highlighting the superiority of Garrison Dental's products over their competitors. While there are still some Tofflemire users, the process of explaining the benefits has become more streamlined and focused on product differentiation. Shift in the dental industry Nowadays, Rich believes the most significant change in the dental industry is the shift from solo practices to a more corporate landscape. When he first joined the field, solo practitioners were the norm, often passing their practices down through generations. An example of this traditional model was the Garrisons, where three generations of dentists - Edgar's father, Edgar, and John - continued the legacy. However, in the present day, there is a notable trend toward corporate entities known as DSOs (Dental Support Organizations). This transition away from solo practitioners passing practices down to their children to a more corporate structure has reshaped the industry. While Rich recalls that Heartland Dental was one of the pioneering DSOs when he started with Garrison, this corporate model has since become more prevalent. Regarding what makes a private dental practice strong and resilient, Rich believes it's much like any successful business. The key lies in the relationships they build within their community and the devoted followers they accumulate. An example close to home is Spring Lake, Michigan, where practices like Ed Crenshaw Garrison's were deeply intertwined with the community. The positive impact they had on their local area contributed to their strength and success. In Rich's view, this community-oriented approach is not only a blessing but also the essence of how business should be conducted. Online business operations Rich believes that the landscape of the dental industry is continuously evolving. Notably, there has been a significant shift towards online business operations. The growth of online sales and e-procurement is becoming increasingly prominent, much of it influenced by giants like Amazon. With the changes brought about by COVID-19, the role of dealer representatives visiting dental practices has dwindled. The industry is embracing more online processes. Rich also stresses the importance of partnering with organizations that share similar values. Garrison Dental takes pride in offering their products through multiple channels, including e-procurement and direct dealers, with a strong focus on catering to the needs of the customer. The key is to collaborate with partners who share the same vision and commitment to customer care. In their interactions with dental practices, Rich and his team often encounter the challenge of staff turnover. They understand that practices undergo personnel changes, and it can be stressful for the doctors. Rich highlighted that they offer webinars and online resources to help new team members become acquainted with Garrison's products, especially if they're unfamiliar with them. This support ensures a smoother transition for the practice and its staff. Rich also emphasized the impact of COVID-19 on the industry and how Garrison Dental adapted to the changing landscape. In response to the limitations imposed by the pandemic, Garrison Dental elevated its commitment to educational technology. They began producing webinars and other online resources that allowed customers to see their products in action during various dental procedures. These resources were a direct response to the absence of trade shows in 2020 and 2021, which traditionally provided an opportunity to meet customers in person and showcase products. With the shift to online resources, customers could now easily access instructional material by visiting Garrison Dental's website or YouTube channel, enabling them to gain a better understanding of product usage. Final Words In conclusion, at Zen, we are grateful for the opportunity to collaborate with Garrison Dental Solutions. In our interactions with the team, we emphasize our commitment to learning and doing things the right way. Every time Rich and Tiger connect to discuss ways to work together, the central question is, "How do we best serve the customer?" This guiding principle helps them refine their internal processes and continually improve their collaboration. We look forward to continuing this productive partnership!

Published:
October 19, 2023
By:
Tiger
Safarov
Post_2560×1538 (17)-min
Managing Costs of Dental Supplies and Potential Savings in 2023

With the global economy battling the post-COVID era and a current inflationary wave, the dental industry has faced its own challenges such as increased operating costs and a high employee turnover. During the pandemic, dental offices had to spend more money to ensure the safety of both their staff and patients. This included purchasing personal protective equipment (PPE) at a historical high price and implementing new protocols for cleaning and disinfection. However, it seems that the costs are returning to the pre-covid prices and we hope that this trend continues. In this article, we would like to share some insights on managing costs of dental supplies we've gathered from talking to ZenSupplies key vendors, DC Dental and DDS Dental, about the trends and statistics for 2022 and 2023. They shared some interesting data with us and gave us a sneak peek into the areas of potential savings.  Kara Moran, Director of Marketing at DC Dental: In 2022, the dental supply industry saw a resurgence as dental offices reopened and looked for ways to operate efficiently. To achieve this, many practices took advantage of discounts and promotions offered by manufacturers. The top 10 products in the market included: Lidocaine HCl 2% w/EPI 1:100 50/Bx Septocaine (Articaine HCl 4%) w/Epi 1:100K 50/Bx Cook-Waite Lidocaine HCL 2% 1:100M 50/Bx Orabloc Articaine 4% w/EPI 1:100k 50/Bx Saliva Ejector 100/Pk White Saliva Ejector 100/Pk Clear W/Blue Chlorhexidine Gluconate 0.12% Oral Rinse Essentials PF Ultra Nitrile Exam Gloves Blue Small 300/Bx 0.9% Sodium Chloride Irrigation 1000 ml Essentials PF Ultra Nitrile Exam Gloves Blue M 300/Bx These products were in high demand as dental offices sought to return to their normal operations. As the market for gloves returns to pre-COVID prices, we at DC Dental are excited to announce a variety of promotions and discounts on our top-selling products that help managing costs of dental supplies. Our current bestseller is the Essentials PF Ultra Nitrile glove, which is now available at $14.95 per box of 300 - a significant reduction from its previous price of $65 per box. Additionally, we will be offering flash sale promotions throughout the year, including discounts on the Essential PF Ultra Gloves, bringing the net price down to $11.96 per box of 300. We are also thrilled to announce our partnership with Dash Medical Gloves, with the next flash sale, ‘Love Your Glove’, featuring Alasta Shimmer Pink, taking place on February 13th and offering a Buy 7 Get 3 Free promotion. Furthermore, our weekly flash sales will include a wide range of products such as instruments, gloves, masks, wipes, composites, bond, and handpieces. Additionally, we are excited to introduce and recommend Tanigo, a novel product that stands out in the market. Tanigo is a single-use HVE Suction-Mirror head that combines the functions of HVE suction, dental mirror, and retraction dental functions all in one device. Its compatibility with existing HVE valves and tubing eliminates the need for additional adapters or parts, making it a convenient and smart HVE suction system. Furthermore, Tanigo's 8 suction intakes surrounding a 50-degree angled anti-fog mirror enable proper aerosol reduction during dental procedures, ensuring a continuous clear mirror and minimizing liquid accumulation in the patient's mouth.  In terms of cost-saving strategies for dental offices for 2023, we highly recommend taking advantage of manufacturer promotions, which can offer discounts of up to 40% off regular prices. Dinesh A. Sakhrani, Co-founder of DDS Dental: As we reflect on the year 2022, it is evident that the fields of cosmetic dentistry and preventatives have undergone a process of normalization. Additionally, we have noticed a stabilization in the pricing of infection control products. Still, the margins for DDS have experienced a significant decline. This is because we have implemented strategies to offer more competitive prices to our members on various platforms as well as DSO members. Also, we have experienced a significant loss in freight, both in terms of incoming deliveries and outbound shipments. In order to address this issue, we are currently in the process of upgrading our shipping criteria, with the goal of ensuring that our clients receive their products in a timely manner. We work closely with manufacturers to ensure timely delivery of backordered items too. We recognize that certain products may be at risk of being out of stock, but by basing our inventory management on usage patterns, we are able to anticipate and mitigate these potential shortages. Our dedicated team is solely focused on expediting products and we maintain frequent communication with manufacturers to secure estimated arrival dates. Additionally, we utilize overnight shipping to receive products as soon as possible and minimize delays in fulfilling orders. Despite incurring significant freight loss fees, we are committed to doing our part in these challenging times to ensure timely delivery of products to our clients. We believe that when offices come to realize that they may be overpaying for products, they will begin to explore options with smaller providers. Clients can start partnering with DDS to identify cost-saving opportunities within the products they currently use. Together, we can work towards lowering prices through Contract pricing, even for clients with a limited number of offices. DDS can negotiate on behalf of our clients by highlighting the value they bring to manufacturers. It is important to plan ahead when managing costs of dental supplies and to keep a one-month inventory on hand to prevent last-minute rush orders. By taking a few extra days to find the best deal, offices can often achieve a savings of 10-12%, which can make a significant impact on overall costs. To further assist new offices, we recommend offering a glove trial to test out a healthier and cost-effective option, providing free freight for orders over $50, and conducting price comparisons to ensure the best deals are being secured.

Published:
February 9, 2023
By:
Anastasia
Sanets
ZenBlog_1300x800-4
How to build a successful dental company from an idea? Dr. David Epstein DDS and Jason Epstein on Creating and Developing Wonderful Dental

In this vendor spotlight blog post, Jillian sits down with Dr. David Epstein and Jason Epstein to explore the exciting history behind Wonderful Dental as a successful dental company. From pediatric dentistry to the founding of this family business, this conversation covers a wide range of fascinating topics and highlights the impact of Dr. David's legacy on the dental industry. The journey of Wonderful Dental is truly inspiring and sets the stage for future advancements in the field. You can listen to the conversation on our podcast page: or read the transcript below. : I was reading about the background and history of Wonderful Dental but would like to know more about how it started and turned into a successful dental company. Dr. David Epstein: In 2016, after 50 years of practicing pediatric dentistry and 18 years of teaching at the University of Connecticut, I retired. I looked at the future and one of the things I noticed was the negative reaction most kids had to the prophy paste or fluoride varnish used in dentistry. I wanted to create a better product that was better tasting, hypoallergenic and met my requirements for a good preventive product. I worked with chemists to develop flavors and we found a way to incorporate synthetic flavoring to eliminate allergens and make the product taste good. I tested everything on my six grandsons, who are very critical, and when they gave a thumbs up, those were the flavors we went with. I also realized that the cost of doing business in the dental supply industry was very high. So, we started an e-commerce company to minimize overhead costs and save offices money. Joseph helped with marketing and increased sales by 800% in the first six months. Jason joined the company later to handle the technical aspect and make the company a well-oiled functioning entity. At 81 years old, my role in the company is to provide information and create good relationships with our offices. I have met so many nice dentists and pediatric dentists from all over the country, which has been wonderful. The input from Joseph and Jason has made this company successful. They are the nuts and bolts behind the scenes, making everything happen and growing the company. : Well, when we first started, we were operating from a small warehouse located in Connecticut, close to Dr. Epstein's residence. As the company grew, we realized we needed a more technologically advanced warehouse that could receive orders electronically and provide us with real-time visibility. So, we moved to a warehouse in Brooklyn. Today, we have around 40 to 50 warehouses, with our two main locations being in Pennsylvania and Texas. Our goal for this year is to open a third warehouse in California, but we need to ensure we have enough product in our supply chain to fully stock it before the end of the year. : With supplies being limited due to Covid, I feel like manufacturers are still trying to catch up. Have you guys faced any challenges with getting the supplies needed to make your product? I know your products don't have a lot of additives, but I imagine the flavors that make them taste so good for kids might not be easy to get in stock. : Yeah, we're lucky that most dental supplies use bad flavors, but we use good ones and there's plenty of those available. Flavor hasn't been our challenge, but we've faced challenges with lid stock, forming web, and other things. We work closely with our suppliers to give them visibility to our dental inventory demand and try to get ahead of it as much as possible. But it has impacted us a few times over the year where we've run low in stock on certain flavors. But we hope to continue to get ample supply to service all the offices we've grown significantly over the last few years. We're just trying to get ahead of the forecast. : Did you start off with just prophy paste, or did you always offer both prophy paste and fluoride? How did you expand your product offerings and how it helped you become a successful dental company? Dr. David Epstein: Actually, our successful dental company started with varnish. The original varnishes were terrible tasting and unattractive. I switched to varnish in my office after studies showed that it was more effective. We switched to a fluoride varnish that was dark amber in color and almost unpalatable in taste. After using it, parents would ask why their child's teeth were yellow after just getting them cleaned. We worked to improve the flavor of the varnish by masking the taste of the rosin and alcohol. We also improved the prophy paste by eliminating the titanium dioxide that made the paste super sticky and difficult to rinse off. We also removed the fluoride from the prophy paste as it had no significant reduction in decay. Our focus is on eliminating allergens and making products that are patient and office friendly, even if they are not the most visually appealing. : Also, the key to a successful dental practice is time management, and this is especially important in pediatric practices where children may resist getting fluoride treatments or teeth polishing. Good flavors make these procedures more efficient and save time. Not only do children enjoy these flavors, but they also have other benefits, such as reducing the risk of clogging up the office's plumbing. It is important to advise dental offices to avoid using fluoride varnish, as it can harm the plumbing. Instead, it is recommended that children spit the varnish into a cup and dispose of it in the trash. Over the course of 50 years of practice, the speaker has gained valuable knowledge and ideas that can make things easier for dental offices and help them to be successful. : I was going to ask, what advice do you have for making the dental experience positive for young children, especially in pediatrics? I know some adults are scared of going to the dentist due to negative experiences they had as kids. Dr. David Epstein: This is what inspired me to become a pediatric dentist over 50 years ago. When I was in dental school, I wasn't a fan of going to the dentist and when I walked into the Children's Dental Clinic for the first time, I was scared. I didn't have much experience with children and I was single with no children of my own. But for some reason, kids liked me, and by the end of my senior year, my classmates were sending me difficult kids to treat. It just seemed to click, and I fell in love with pediatric dentistry. I went on to teach at the University of Connecticut for 18 years, but when I retired at 75, I felt it was not appropriate to be in the clinic teaching kids. However, I discovered the internet was a wonderful opportunity to continue teaching and communicating with dentists. : Could you have ever imagined that wonderful would become what it is today when you first started? Dr. David Epstein: Not in my wildest dreams could I have ever imagined the need for these kinds of products and the reach I would have with so many offices. I have to credit Joseph for his marketing efforts, as it has touched so many people and created a warm and friendly feeling toward wonderful. The feedback we have received has been fantastic, and it has all been due to our exceptional marketing program. As the business grew, I saw the logistics were beyond my abilities or Joseph's, and that's where Jason filled the gap, completing the triangle and making the company function well. : Your company has received some amazing reviews and what's great is that you offer samples. I know a lot of companies do this, especially with products like Prophy Paste and Varnish. What samples do you have available?" Dr. David Epstein: We offer a sample packet of all of our products on request. Providing samples is a necessary and effective part of our promotion, but it can be quite costly. We try to do it on a selective basis. When offices request samples, we are happy to send them out. As we have partnered with large groups such as Zen, we offer samples to all members of that group. We rely on Zen to connect us with offices and are always happy to send out samples. : One of the goals when starting the company was to make products at a cost that was affordable for dental offices. How do you analyze pricing and ensure that it is optimal and affordable? Dr. David Epstein: It was a real epiphany for us when we realized we could make all these products and save offices money as a successful dental company. We realized we could eliminate major expenses such as advertising in dental journals and reduce the cost of attending meetings and having booths. Once we found out we could reach offices through an e-commerce company, we could pass those savings on to them. We also reduced our packaging cost, which lowered the price of our prophy paste. Offices were surprised that a dental company actually lowered the price of something. I've been practicing for 50 years and I've never seen that happen before. Some companies would push offices to spend more money by offering promotions, but that never sat right with me. Our prices are fair and reasonable, and I think offices appreciate that. : Is there anything you are particularly excited about for Wonderful, for this year 2023? Are there any forecasts or things you're looking forward to continue being a successful dental company? Dr. David Epstein: I am excited about continuing to build relationships with dental offices. Our goal is not just to be a dental supply vendor, but to create a strong bond with offices so that they feel free to contact us with questions. As for new products, we're considering adding more flavors in the future. Our most popular flavor has been marshmallow, and recently, s'mores flavor varnish has received great feedback. We also have a unique prophy paste product for adults, which has been well received. : Historically, marshmallow has been the most popular flavor for paste and varnish. Our s'mores flavor varnish has been a hit. Our adult line of prophy paste, which is 20% coarser than medium, has also taken off as it is more efficient at removing stains while still polishing the enamel. Dr. David Epstein: I have a background in pediatric dentistry and have seen a lot of changes over the years. I learned that coarse paste damaged the enamel, but medium pace was not strong enough to remove stains. That's why we created the adult line of prophy paste, which is 80% less coarse than coarse paste. I believe in always improving and finding better ways to do things. A lot of what I offer to dental offices is based on my personal experiences and lessons learned over the years. : Is there anything else you would like to add as far as advice you would like to give dental offices in regards to saving on dental supplies? : Zen offers great products that save money for dental offices. We are grateful to be a part of Zen as it reaches a wider audience. My advice to dental offices would be to take advantage of buying directly and not just rely on dental supply house catalogs. Investigate better products at better prices through e-commerce companies like Zen. Dr. David Epstein: My advice for a successful dental company would be to consider the quality of products while looking for cost savings. At Zen, we focus on providing the highest quality products and constantly making improvements. In my practice, I always sought the best products for my patients and when starting the company, this was a top priority. We never wanted to compromise the quality of our products for cost savings. The cost savings turned out to be a secondary benefit. Our philosophy has always been to provide the best products. : Thank you for joining me today and for being partners of Zen. Your company brings more than just great products; it brings a positive experience for patients with your flavors. It may seem small, but it makes a big difference in the dental experience. Thank you!

Published:
January 31, 2023
By:
Anastasia
Sanets
post_2560__1538__23_-min
Going from $400K of Student Debt to a Successful Business Owner with $1.2M in profit: The Financial and Professional Journey of Dr. Daryl Brito, DMD and the owner of Brident Dental

Dr. Daryl Brito has an intriguing story to tell related to dental entrepreneurship. He started his career as a Doctor of Medicine in Dentistry. Completing dental school and eventually opening up his own practice. However, he did not stop there. In a short period of time, he ventured into the distribution of dental products, achieving what many dentists aspire to accomplish over the course of their entire professional careers. Undoubtedly, he has more aspirations in his mind that he hopes to achieve.  Watch the full interview with Tiger, owner of Zen Supplies and Dr. Brito here: https://youtu.be/oHo9UAWCHNI Listen to the interview: https://share.transistor.fm/s/71885638 Dr. Daryl Brito's journey to becoming a dentist began when he was still in high school. He had the opportunity to shadow his local dentist and was drawn to the stress-free, easy-going atmosphere in the office. The experience inspired him to pursue a career in dentistry. In 2015, Dr. Brito graduated from Nova Southeastern University and relocated to Florida. He grew up in New Jersey, but was ready for a change in lifestyle. The quality of life in Florida was much better than what he experienced in New Jersey. He was particularly drawn to the beautiful winters and warm climate. He recalls how during his dental school days, he adopted a student-like lifestyle to save as much money as possible. Despite this, he managed to live comfortably, take yearly vacations, and even travel internationally a few times. However, his primary focus was always on aggressively paying off his student loans. One of the ways in which Dr. Brito managed his finances was by conducting a 90-day analysis of his expenses. He wanted to understand exactly how much he was spending and where his money was going. By doing this, he was able to establish a baseline and identify areas where he could cut back. One of the things he found was that eating out was costing him a significant amount of money, so he made a conscious effort to reduce his dining expenses. Dr. Brito's disciplined approach to finance has served him well, and he believes that it is essential for everyone, regardless of their profession, to have a good understanding of their financial situation. By being mindful of his spending and prioritizing his debt payments, he has been able to build a stable financial foundation that has allowed him to focus on growing his career as a dentist. Dr. Brito initially believed that his job as a dentist would be stress-free, but he quickly realized that healthcare in general, especially dentistry, is far from stress-free. He found that opening his own office made a significant difference. He had previously worked in a corporate setting, where he was treated like a robot and saw over 30 patients a day, with little care for patient well-being or staff. In his private office, he now sees 8-10 patients a day, allowing him to go at his own pace and build better relationships with his patients and team. The quality of life has significantly improved, and he no longer experiences burnout. The change has been amazing for Dr. Brito, and he is grateful for the opportunity to provide better care for his patients, but he didn't just stop there. Dr. Brito knew that he needed a second source of income to help pay off his student debt even faster, so he started his own business.  Through his business, Dr. Brito also made a connection that many doctors face - the "doctor tax" where companies and reps charge an exorbitant amount simply because they know he is a doctor. Luckily, he found a way to beat this system by getting equipment for other dentists at a fraction of the cost that other companies would charge. When it comes to sourcing the equipment, Dr. Brito prefers to buy used equipment from retiring doctors or those looking to trade in for newer models. He meticulously tests the equipment and gathers information about its history, just like one would when buying a used car. This has proven to be a profitable venture, as many retiring doctors give away expensive equipment for pennies on the dollar. Dr. Brito's friend and fellow dentist, Dr. Lynn, was also able to save a significant amount on equipment by buying from various companies rather than purchasing everything from one large supplier. Dr. Brito believes that one can easily save 50% on the cost of equipment by shopping around and comparing prices before you buy. Basically, right at the onset of the Covid-19 pandemic, he decided to start selling Personal Protective Equipment (PPE) in addition to dental equipment. This proved to be successful and helped to sustain his business during the tough times. Though PPE sales have tapered off since then, it remains a part of his business. When asked about his yearly sales volume, Dr. Brito revealed that it currently stands at around 1.2 million. He recently started his own dental practice with a friend, Dr. Ashley Natty, after a six-month gap where he focused on his dental equipment business. However, when they tried to secure a loan, the banks were hesitant to approve them as they were not currently practicing as dentists. After being advised to find a job, Dr. Brito found a part-time position at a practice, which he worked at for six months until the previous owner sadly passed away. The wife of the deceased owner had to sell the practice, and it just so happened that Dr. Brito and Dr. Natty were in the process of looking for a location to start their own practice. They purchased the practice in January 2022 and renamed it West Tampa Dental. Despite having more bargaining chips, Dr. Brito and Dr. Natty wanted to be fair to the previous owner's wife and kept her on as their office manager while also adding new services such as Invisalign and implants to grow the practice.  Asking about the challenges he faces with running two businesses simultaneously, Dr. Brito admits that his work doesn't end at five and often requires him to work on weekends and attend continuing education courses. Although, he sees it as a natural part of being a business owner and enjoys the flexibility that comes with it. The only weakness he identifies with is his difficulty with delegation, which he is actively trying to improve. When asked about expanding his product offerings, Dr. Brito expresses a desire to do so gradually, but acknowledges that he will eventually need a warehouse to accommodate the growing inventory. He prefers to keep it in-house for now, but he knows that he will have to move to a bigger space soon. While he is hesitant to commit to a location too far from his home in South Tampa, he recognizes that it may be more affordable to do so in the suburbs of Lakeland, albeit with a longer commute. Overall, Dr. Brito is focused on steady growth and finding the right balance between work and personal life. Dr. Brito believes that 2023 could be a very interesting year for the economy and the dental industry. While sales have been strong in the first few months of the year, Dr. Brito is concerned about the potential for a recession. With layoffs occurring in various industries, he worries that this could negatively affect dentistry and dental equipment sales. He is interested to see if dentists will turn to purchasing more used equipment if budgets become tighter during a recession.  Dr. Brito's strategy for growing his businesses during the recession is to focus on the fundamentals. For his dental practice, the key is to get new patients through the door, and he is using marketing tools such as Bird Eye to help achieve this goal. Dr. Brito also emphasizes the importance of keeping patients in-house during a recession, and recommends having a three to six month emergency fund to weather the storm. Dr. Brito recommends saving money on supplies and equipment in 2023 by opting for smaller third party companies. According to him, these smaller vendors offer miles exempt supplies at a much lower price compared to bigger companies. The price difference can be significant and can quickly add up, making it an effective way to save money on supplies and equipment.

Published:
February 28, 2023
By:
Anastasia
Sanets