Clinic NameAustin Dental Company

LocationDentist in Steiner Ranch, Texas

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Dr. Bonner Morren

The Challenge

Before ZenOne, the team struggled to manage orders from multiple vendors and compare prices effectively. The process was manual, time-consuming, and lacked organization. Tracking budgets and savings was nearly impossible, which made purchasing stressful and inefficient.

Chapters

(00:00) What was the problem before ZenOne?

(00:31) What was your initial reaction when you found ZenOne?

(00:46) What was the process like for getting started with ZenOne?

(01:20) What was the final result after you started using ZenOne?

What was the problem before ZenOne?

So before ZenOne, we were having trouble keeping our ordering really consistent. We were juggling a bunch of different vendors and trying to price shop. It took a lot of time. It was really time consuming and trying to have a stable system with the team, and I was trying to find a solution where we could get everything a little bit little bit more organized and straightforward, easy to train and onboard. So that’s really what we were looking for.

What was your initial reaction when you found ZenOne?

Well, my initial reaction was, you know, the way it was presented to me, I was really excited about it. It sounded like a really good deal. To be honest, I was a bit, you know, is this going to work or not? But, you know, it sounded like a really good solution to the problem that I had, and was excited to explore and see what happened.

What was the process like for getting started with ZenOne?

So we did start with a ZenOne. Truly. It was pretty straightforward. We had our initial zoom call with the rep, and they kind of talked us through it, what to expect. We signed into the platform, and then we just plugged in all of our login information. And Zen one was able to seamlessly, kind of collaborate everything into one place. It pulled all of our pricing. It made it super easy to, you know, compare prices and decide what we needed, and really helped us be mindful of our budget. So the onboarding process was quick, easy.

What was the final result after you started using ZenOne?

Since having ZenOne, it has been incredible just to see all in one place where all of our ordering is going, where it’s coming from, where we’re spending with who, and we get to see where our savings are coming from. And so beforehand, it was a challenge to try to like map and see okay, if here’s my budget, here’s I’m trying to keep it under, trying to track that was extremely challenging. But now it’s all in one place. It’s very consistent. It’s easy to see, and I can see where, okay, we saved this much money, and this has been great. And so it’s really, it’s nice to get that feedback, and too, with the way that the team has ordering now, it’s, it’s made a huge difference all the way around. Really happy with it.

"With ZenOne, I can see all orders and savings in one place — it’s made a huge difference."

Dr. Bonner Morren

Practice Owner, Austin Dental Company

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Dr. Jack Fan

Practice Owner, The Dental Centre

“Some items were cheaper, but overall costs didn’t go down — and sometimes it was more expensive than ordering myself.”

“Now we’re no longer tied to one distributor — if something’s out of stock, we just find it elsewhere. My assistants handle everything, and it’s one less thing on my plate.”

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Dr. Benjamin A Johnson

Practice Owner, Acre Wood Dental - Waco

“We were in the middle of a large procedure and didn’t have a critical piece to finish. It was a nightmare — the patient had to wait while we scrambled to borrow it from another office.”

“We stay on budget, we have the supplies when we need them, and my input is almost zero — exactly how a business should run.”

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Dr. Justin Louie

Practice Owner, Advanced Dental Care of Austin

"We were spending a lot of money on supplies, and prices kept going up after COVID."

"Now we get quality materials for less by comparing products and suppliers directly in ZenOne."

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