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Honest conversations with the people shaping the future of dentistry. From practice owners to industry disruptors, we dive into real stories, smart strategies, and behind-the-scenes insights you won’t hear anywhere else. No fluff—just the ideas and experiences that move dental practices forward.

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How to Unlock Remote Staff in Dentistry

In this conversation, Tiger Safarov and Christine Cisson discuss the evolving landscape of remote talent in the dental industry. They explore the challenges and opportunities presented by remote work, particularly in the wake of the COVID-19 pandemic. Christine shares insights on how dental practices can effectively integrate remote team members, the importance of technology in bridging communication gaps, and the necessity of measuring productivity. They also touch on the implications of AI in dental practices and the significance of having a US-based workforce.

They explore the streamlined hiring process, the importance of onboarding, and the competition for global talent. Christine emphasizes the need for dental practices to adapt their organizational structures and job descriptions to maximize productivity and revenue. They also address the challenges of measuring performance for remote team members and the inertia within the dental industry regarding remote work. The conversation concludes with insights on navigating employee turnover and the importance of creating a new narrative around remote work in dentistry.

03/19/2025

43:12

About Christine Sison:

Takeaways

  • Outsourcing in dentistry has been around for a long time.
  • The COVID-19 pandemic has created a labor shortage in dental practices.
  • Remote work can enhance patient experience if done correctly.
  • Onboarding remote staff requires a structured process.
  • Technology can facilitate communication between on-site and remote teams.
  • Measuring productivity is essential for remote team success.
  • Not all tasks should be outsourced; focus on non-patient-facing roles.
  • Practices need to have clear workflows for remote integration.
  • AI is poised to change the dental industry significantly.
  • A US-based workforce can provide better service in dental practices. Remote hiring can significantly speed up the recruitment process.
  • Onboarding can be completed quickly with the right technology.
  • Global talent competition is reshaping job expectations in dentistry.
  • Organizational structure is crucial for effective team management.
  • Maximizing team productivity can lead to increased revenue.
  • Performance metrics should be tailored to specific roles.
  • Adopting remote work requires overcoming industry inertia.
  • Building trust in remote work models is essential for success.
  • Employee turnover can be managed with proper systems in place.
  • Creating a flexible staffing model can help address workforce shortages.

Chapters

00:00 The Rise of Remote Talent in Dentistry

03:05 Overcoming Control Issues with Remote Teams

05:48 Technology Bridging the Gap

09:10 Measuring Productivity and Performance

12:01 Identifying the Right Time for Remote Integration

15:03 Onboarding and Evaluating Remote Staff

18:09 The Importance of Location in Remote Staffing

20:53 The Future of AI in Dental Practices

23:18 Streamlined Hiring Process for Dental Practices

24:43 Onboarding and Interviewing Candidates

26:12 Global Talent Competition in Dentistry

27:29 Organizational Structure and Job Descriptions

29:08 Maximizing Team Productivity and Revenue

31:00 Measuring Performance of Remote Team Members

33:42 Challenges in Adopting Remote Work in Dentistry

35:56 Building a New Narrative for Remote Work

38:53 Navigating Employee Turnover and Business Continuity

All Episodes