We are fortunate to have clients that are patient, provide critical feedback and stay by our side while we are building worlds greatest dental software. In only 8 months we grew to 50 active clients and 44 that are in the onboarding stage, so in no time we believe we will cross that significant mark of 100 offices. I can tell you that we have learned a lot and continue to learn every day and through our daily mantra of “Let’s screw things up” we continue to push the envelope.
During my sales calls, doctors ask me “Tiger, what is the most difficult aspect of your system?” and unfortunately my only answer is Human Nature. Yes, the software part is easy, we can design pretty buttons, make it all work just like a Cerec machine, but the human part is the most challenging. Please don’t get me wrong, I’m happy that it’s this way, it helps us build a better software, more intuitive, and by no means is this a “The world needs to change” article. This is to simply acknowledge that change is indeed hard!
Remember trying to lose weight? Fix a relationship? Or grow your business? We have a lot of startup offices and doctors who are opening new locations, remember first 30-60 days, I bet it wasn’t easy. I bet there were days working late seeing patience, then working on marketing, then looking at the finances, and then writing an ad to hire a new dental assistant. Then eventually all the hard things led into building knowledge, systems, attracting the right people to get to the next level. On a side note, it shouldn’t be easy, these things need to be hard, for a simple reason that you want the life to be on your terms.
How does this all relate to ZenSupplies and implementation? Luckily it’s easier than losing weight or looking for a new dental assistant, but it has similarities. Let’s break it down:
Now you might think, all this for an inventory system, then why do I even need it. You are correct, for inventory management it is an overkill, however if you look at all the systems that a dental practice needs to have in place, marketing, phone skills, presenting treatment, patient’s first experience to name just a few above mentioned is a must.
Let’s finish on a positive note, just remember any hurdle you had in the past and turned into a system (from morning routine, to workout, even eating habits) you now don’t even think about. That’s what all systems should lead to or aspire to, giving you FREEDOM!
Turn ON no Excuses mode!