Michael Panaccio
The Challenge
When the new owner took over the practice, supply costs were significantly inflated, and the back office lacked organization. There was no streamlined way to manage inventory, and the team was overwhelmed trying to control costs while staying efficient.
What was the problem before ZenOne?
Yeah, it just felt like a juggling act, honestly, between different vendors, different reps, and managing the team, the staff, like, it was just felt like a lot of work. So ZenOne made it super simple and just made it consistent.
What was your initial reaction when you found ZenOne?
It was a game changer. Honestly, I didn’t think it was going to work, but it made everything seamless.
What was the process like for getting started with ZenOne?
Oh, this game changer is super easy. Just log in. And ZenOne did everything else.
What was the final result after you started using ZenOne?
Yeah, I have great. You guys have great customer service. I think for me, it’s made my life so much easier. We stayed on budget. I got new products in here way cheaper, and overall, just a wonderful experience.
