We don’t believe in locking practices into long-term contracts. Remember when big wireless companies used to do that? It never felt right.

When we set out to build the best ordering platform for private dental practices, we made a simple promise: ZenOne should always be optional.

Our pricing is transparent and listed on the pricing page. We offer three straightforward plans, and you’re free to choose what works best for your practice – no long-term commitments required.

For most practices, no. You can sign up and start using ZenOne without a setup fee. We include complimentary onboarding, access to recorded training videos, and weekly live classes to help you get up and running quickly.

For practices that want a more hands-on experience, we’re also building an optional setup program. This includes personalized onboarding, a full pricing review, help building a custom formulary, and guidance on physical inventory and workflows – based on our Ultimate Inventory Guide.

You can choose the level of support that fits your practice best.

Savings vary by practice size and purchasing habits, but the average practice on Zen saves over $17,000 per year by consolidating orders, accessing better pricing, and avoiding overstocking.

ZenOne earns revenue from a low monthly subscription and a small commission (3%) from select distribution partners who choose to partner with ZenOne.

Large national distributors such as Henry Schein, Patterson, Benco, Darby, and others do not pay ZenOne any commissions at all.

Direct manufacturers (like Bisco, Bioclear, Garrison, etc.) also do not pay us anything beyond standard credit card processing fees.

This structure allows us to keep membership pricing low (we’ve reduced it from $199 → $129 → now $99/month) while keeping our incentives aligned with your practice – not any single supplier.

If you’re part of a buying group, no problem—we work with many of them and can often still find ways to help you save more. Either it’s Synergy Dental or SourceCLub, or Fireside, we support and work with many dental buying groups

You can manage all your locations under one Zen account. With centralized control, separate budgets, separate credit cards on file, and full visibility into each office’s orders – it’s all built in.

Zen was made for practices of all sizes. Many of our customers are single-location offices that save thousands annually. No minimums, no pressure – just better pricing and simpler workflows. Our pricing model also reflects our commitment to supporting smaller practices (see pricing page).

You can, but when you order through Zen, you get consolidated pricing, faster ordering, and better inventory tools. Plus, we often negotiate better deals than you’d get on your own.

Yes. Returns follow the distributor’s policy, and we’ll help facilitate the process to make it as painless as possible. In some cases, we even cover the return label cost on your behalf.

We work with a wide network of distributors and manufacturers across the U.S.(at the moment 149) – and we’re adding more all the time. If there’s a specific distributor you want to order from, let us know – we’ll do our best to bring them onto the platform.

That’s great and we encourage you to keep them! Many practices have trusted reps for specialty items like implants, bone grafts, membranes, endo, ortho, or pediatric products. ZenOne is designed to enhance those relationships, not replace them, by giving you technology that simplifies ordering, tracks spend, and helps both you and your reps work more efficiently together.

No. ZenOne doesn’t require you to switch suppliers. You can keep ordering from the vendors and reps you already trust while using ZenOne as your single place to manage ordering, pricing, and inventory.

ZenOne simply brings everything together – so you get more visibility, better control, and the flexibility to add new suppliers only when it makes sense for your practice.

Most practices are up and running the same day. You can create an account (7-15 minutes), explore suppliers and connect your vendors (another 30 minutes), and place orders right away.

If you choose a more hands-on onboarding experience, setup can take a bit longer depending on your goals – such as pricing reviews, building a custom formulary, or organizing inventory workflows. We move at your pace and focus on getting real value quickly.

That’s okay. ZenOne works with a growing network of suppliers, and we’re adding new ones all the time. If a supplier you use isn’t listed yet, let us know – we’ll work to bring them onto the platform or help you find the closest alternative.

Our goal is to support how you already buy, while gradually giving you more options, better visibility, and stronger pricing over time.

ZenOne keeps all your orders, invoices, and shipping details in one place. Every purchase is automatically tracked, so you can see what was ordered, from whom, at what price, and when it’s arriving – without digging through emails or paper invoices.

This gives your team better visibility, cleaner records for bookkeeping, and a reliable history you can use to review spend, manage inventory, and make smarter purchasing decisions.

Yes. ZenOne is month-to-month, and you can cancel at any time. No long-term contracts, no penalties, and no hard feelings.

We believe ZenOne should earn its place in your practice every month by delivering real value – not by locking you in.

Unlike others, Zen is privately owned, U.S.-based, and not tied to any single distributor. We’re focused solely on helping private practices save money and time – with real human support, not chatbots.

Zen is built specifically for independent dental practices that want to control costs and simplify ordering. Whether you’re a solo provider or managing multiple locations (up to 25), we’re here to help.

Yes, and we’re being very intentional about how we build them. We’re working on what we believe will be the best rewards program in dental, one that actually benefits the practice instead of creating handcuffs or pushing you to buy things you don’t need.

Our goal is simple: rewards that give real value, more flexibility, and full transparency—without forcing loyalty to a single vendor or locking you into purchasing behavior that doesn’t serve your patients or your business.

More details coming soon.

You can build your cart across multiple suppliers in one place. When you check out, payments are processed in two ways:

Partner vendors: You pay directly through ZenOne using Stripe, and you’ll receive a single, itemized receipt for those orders.
All other vendors: Orders are submitted through ZenOne, but you’re billed directly by the supplier – just like you do today.

In both cases, your team gets one seamless ordering experience, while your accounting stays clean and organized.

Not at all. Orders are fulfilled and shipped by the distributors themselves, so you get the same shipping speed and reliability you’re used to.

Yes. If the supplier offers free shipping based on order size or promotions, you’ll still qualify. ZenOne doesn’t interfere with those policies.

Yes, with some conditions:

That’s our goal and we’re working hard to get the entire industry there. Our vision is for prices and stock levels to be updated and fully synced in real time with every supplier and manufacturer that sells direct.

Today, about 80% of the products you order daily are updated at least once per day. The remaining 20% – the more stubborn crowd – are slowly seeing the value and coming onboard.

Quick note: if you ever purchase a product and the price isn’t accurate, suppliers will almost always honor it on a one-time basis.

Absolutely. If you have negotiated pricing with a supplier, we can load it into your account so that ZenOne reflects your actual costs.

Yes. You can set user permissions for ordering, viewing budgets, managing inventory, and more. So each team member sees only what they need.

Nope, we do that for you. Just let us know which suppliers you use, and we’ll make sure your team has access to the right catalogs.

Yes. Every order is stored in your ZenOne dashboard, so you can see exactly what was ordered, when, and from whom.

Yes. In many cases, ZenOne can connect you with new suppliers or enable guest checkout – so you can access more products without setting up new accounts yourself.

ZenOne tracks what you order and use, so you can see what’s in stock, what’s running low, and what needs to be reordered. You can also scan QR codes to update counts and avoid over- or under-ordering.

No installation needed.

ZenOne is cloud-based and runs in your browser. It works on any device with an internet connection.

Just sign up and connect your suppliers. Our onboarding team will help you get up and running, often in under an hour.