Welcome to the ZenOne Podcast

Honest conversations with the people shaping the future of dentistry. From practice owners to industry disruptors, we dive into real stories, smart strategies, and behind-the-scenes insights you won’t hear anywhere else. No fluff—just the ideas and experiences that move dental practices forward.

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I’m not just a dental assistant!

In this podcast Michelle and I discuss how to become a trusted member of the team and learn to become the lead dental assistant. Learning how to communicate and the fundamentals of delegation. Michelle has been with Ballantyne Endodontics For 15 years and became clinical leader. Michelle Allen bio

Instagram https://www.instagram.com/MichelleAllen_DA/

More information about the course: https://polishedacademy.vipmembervault.com/

Reference https://a.co/d/j9nQO6W

DISC assessment – https://www.discprofile.com

Unreasonable Hospitality – https://a.co/d/4VnNM0e

4000 Weeks – Time Management for Mortals – https://a.co/d/07zZnVh

04/02/2024

51:58

Chapters

(0:00) – Podcast Intro

(01:10) – Balancing Act of day to day activities

(03:59) – What is the role of Lead Assistant

(06:56) – Responsibilities of a Lead Dental Assistant

(09:30) – Hiring the right people

(10:38) – Did your pay go up?

(12:17) – $45/hour Assistant, is it possible?

(14:35) – Is there a ceiling?

(16:43) – How to build trust between a doctor and a dental assistant

(23:16) – Non Verbal Communication in clinical settings

(25:35) – Sequence of procedures is a foundation for successful non verbal communication

(28:24) – Why is it so hard for practice to master non verbal communication

(30:32) – What is the goal for the course?

(33:53) – The reason for Polished Academy name

(34:32) – Do you have training for general practice dental assistant

(36:44) – How do you plan to manage the Full Time job and Coaching other offices?

(38:10) – What’s wrong with the current definition of a Dental Assistant

(39:40) – Michelle’s Story

(41:45) – You should do more in life and take on more responsibilities/challenges

(44:26) – What’s next?

(48:21) – What would you tell someone who is just starting out in the endo practice as an assistant?

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