Miranda Moore
RDA Lead Assistant, Beacon DentistrySherrie Busby ft. Chelsea Homire:
“Hey, DAs, Are You Using AI to Your Advantage?”
Watch the webinar replay
What you’ll learn
- How voice AI (like Overjet) charts entire appointments in perfect SOAP format – without you typing a word
- The right way to introduce AI to patients so they’re comfortable, not weirded out
- How AI shows up in 3D scanning and printing – and the fill tool that changed Chelsea’s workflow
- How to use ChatGPT to write a legally-sound patient dismissal letter in under five minutes
- The morning routine that makes AI tools actually work in a busy practice
- What’s holding most DAs back from using AI – and how to push past it
- Free ways to use AI for your career: mock interviews, raise conversations, salary research
Q&A from the webinar
Does the voice AI record literally everything, including stuff that’s not about the patient?
Does the voice AI record literally everything, including stuff that’s not about the patient?
No, and this is the part most assistants worry about. The AI only saves what’s medically and dentally relevant. If you talk to a coworker about your weekend, or mutter something under your breath, it doesn’t go in the chart. It keeps the full transcription on the back end, but the actual note only contains clinical content.
How does the voice-AI mic work in an open bay?
How does the voice-AI mic work in an open bay?
It actually handles open bays really well. The mic is Bluetooth to your computer and clips magnetically onto your lapel – so it’s picking up your voice up close and filtering out background chatter from other ops. You don’t need a closed room for it to work cleanly.
What scanner are you using?
What scanner are you using?
All of them, honestly – Chelsea works with Medit, AlliedStar, Trios Wireless at her company, plus two Trios 3 and two iTero scanners at her clinical practice. She also worked exclusively on Primescan for about 8 years, so she knows that one deeply too.
How would you set up AI on Primescan?
How would you set up AI on Primescan?
Chelsea recommends starting in your settings and looking specifically at the fill settings, but for a step-by-step walk-through, this is one to ask her directly. Reach out via the Digital Dental Assistant Academy and she’ll walk you through it screen-by-screen.
Does it integrate with my practice management software?
Does it integrate with my practice management software?
Yes, Overjet’s voice AI is built to integrate with Dentrix, Eaglesoft, and other major systems. You pull up the patient’s chart, hit record, leave it on for the whole appointment (whether 10 minutes or 3 hours), then hit “generate note” – it drops the SOAP-formatted note directly into the chart. You edit if needed, the doctor signs off.
Does the AI spell dental terminology correctly?
Does the AI spell dental terminology correctly?
For the most part, yes. It’s specifically trained on dental vocabulary – medications, procedures, terminology – so it spells most things right out of the box. You can also build custom templates per office (e.g., “for root canal notes, put the working length here; for implant notes, put implant info at the top”). It learns your office’s preferred format.
What’s the biggest thing holding DAs back from using AI?
What’s the biggest thing holding DAs back from using AI?
Two things, mostly.
- First, the fear that AI is “spying” – that it’ll record an offhand comment and surface it later. (It won’t – see above.)
- Second, simply not knowing where to start. Chelsea’s advice: YouTube is full of free tutorials for every major dental AI tool. Search “how to use [tool name]” and you’ll find dozens of walk-throughs in minutes.
Can I use free AI tools (like ChatGPT) for things outside of clinical?
Can I use free AI tools (like ChatGPT) for things outside of clinical?
Absolutely, and this is one of the most underused angles for DAs. You can ask ChatGPT for a mock interview, a script for asking your manager for a raise, ways to make yourself more valuable in the office, or research on salary ranges in your area. It’s there for the kinds of conversations humans get awkward about.
Key takeaways from the session
Speeds up the start. You still verify before it goes out.
Voice AI only saves what’s medically relevant. Nothing else.
Turn everything on first thing, so it’s ready when you are.
Mock interviews, raise asks, dismissal letters: the stuff humans dodge.
Same SOAP format every time: easier reading, stronger paper trail.
Installed isn’t used. The DAs who use AI get the time, and the raises.
