Miranda Moore
RDA Lead Assistant, Beacon DentistrySherrie Busby ft. Miranda Moore & Delaney Barber: “Supplies Management from the Supply Owner’s Viewpoint”
Watch the webinar replay
Course Description
Host Sherrie Busby sits down with Miranda Moore, practicing dental assistant and solo supply owner, and Delaney Barber, Head of Customer Support at ZenOne, to talk about what it really looks like to manage dental supplies every day.
Topics include inventory organization, getting your team involved, QR code workflows, budgeting at approximately 4% of collections, and how to save without sacrificing quality. The session is content-led; software demonstrations are not the focus.
This program is complimentary. No fee is required to register for or view the program.
Educational Objectives
Upon completion of this program, participants will be able to:
- Describe the day-to-day responsibilities of a dental supply owner and explain how organized supply management contributes to practice efficiency.
- Identify the key components of an effective inventory organization system, including par levels, reorder points, and storage layout principles.
- Apply team-based workflows that distribute supply ownership responsibilities across clinical and administrative staff.
- Demonstrate the use of QR code-based inventory workflows to track supply usage and reorder points.
- Calculate a target supplies budget using the industry-recognized benchmark of approximately 4% of practice collections.
- Evaluate opportunities to reduce supply costs without compromising clinical quality, including vendor comparison, bulk purchasing decisions, and avoiding overstocking.
Teaching methods
Structured conversation between host and subject-matter expert
Full replay available after the live program
Real-time audience questions answered during the session
Downloadable summary of the program content
Intended Audience & Prerequisites
This program is designed for dental team members involved in inventory and supply budgeting decisions, including:
- dental assistants who own supplies in their practice
- office managers
- practice administrators
- practice owners
No prior experience with inventory management software or specific budgeting frameworks is required.
About the Presenters
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Sherrie Busby, EDDA, CDSO, CDIPC – HostFlorida Expanded Duties Dental Assistant; Certified Dental Specialist — OSHA (Dental Compliance Institute); Certified in Dental Infection Prevention and Control (DANB DALE & ADS / OSAP). 40+ years of clinical and educational experience in dentistry. Former DA and OSHA/Infection Control Training Developer at Heartland Dental (2014–2025), supporting training for 1,800+ dental offices.
Curriculum Developer & Webinar Host, ZenOne |
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Miranda Moore, RDA – Featured Subject-Matter Expert
Practicing Dental Assistant & Solo Supply Owner, Beacon Dentistry |
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Delaney Barber – Featured Subject-Matter Expert
Head of Customer Support, ZenOne |
Q&A from the webinar
Do most offices struggle with supply management?
Do most offices struggle with supply management?
We ran a live poll and the answer was a clear yes. It’s a universal challenge – between keeping things organized, avoiding stockouts, and doing it all on top of patient care, it can feel like a full-time job on its own.
What are the biggest pain points?
What are the biggest pain points?
The top frustrations from the audience: out-of-stock surprises, team members not flagging when something is running low, and juggling supplies across different departments or locations.
Should one person handle all the ordering?
Should one person handle all the ordering?
The panel’s take: one person should own the budget and place final orders, but the whole team should help spot low stock. Supply management works better as a team sport.
Has anyone tried a tag or QR code system?
Has anyone tried a tag or QR code system?
Some attendees had mixed results with tags alone – they tend to get lost. The panel suggested combining physical tags with QR codes so anyone can scan and add items to the cart, which takes the pressure off one person.
How should you set a supply budget?
How should you set a supply budget?
Different approaches work for different offices – some use a fixed monthly amount, others base it on a percentage of collections. The general recommendation: aim for around 4% of collections, and base it on what’s actually in your account, not projected production.
Can multiple team members be involved in the ordering process?
Can multiple team members be involved in the ordering process?
Yes, the whole team can add items to the cart, but one person reviews and places the final order. That way everyone contributes without the budget getting out of control.
How flexible is inventory organization?
How flexible is inventory organization?
Absolutely. ZenOne’s inventory list is fully customizable – organize by product type, storage location, department (great for schools or multi-program clinics), or ordering frequency. Whatever makes sense for your workflow.
- Team sport, not a solo job — Get your whole team involved in flagging low stock
- Tags + QR codes — Faster and more reliable than whiteboards and sticky notes
- One person places the order — Everyone adds to cart, supply owner hits buy
- 4% of collections — A simple budgeting benchmark that works for most offices
- Save further from the mouth — Compare pricing on bibs, gloves, suction tips
- Organize your way — Set up inventory by type, location, or department
Key takeaways from the session
Get your whole team involved in flagging low stock.
Faster and more reliable than whiteboards and sticky notes.
Everyone adds to cart, supply owner hits buy.
A simple budgeting benchmark that works for most offices.
Compare pricing on bibs, gloves, suction tips.
Set up inventory by type, location, or department.
Additional Resources
- ADA Health Policy Institute – Dental Practice Research
https://www.ada.org/resources/research/health-policy-institute - ADA Health Policy Institute – Practice Management Research
https://www.ada.org/resources/research/health-policy-institute/practice-management - Supplies Budget Worksheet
https://docs.google.com/spreadsheets/d/11aUOSQCTLoJSrkeGlba__ROhzVtdsGvh/edit?usp=drive_link&ouid=111223030392744690181&rtpof=true&sd=true - Inventory Organization Template
https://docs.google.com/spreadsheets/d/178JjRsOKm5ABntZenXTOVdjEo82Afi2G/edit?usp=drive_link&ouid=111223030392744690181&rtpof=true&sd=true
Disclosure: Specific commercial products may be referenced during the program for the purpose of illustrating workflows. The presenters discuss multiple AI tools and platforms and do not endorse any single product. The program content is educational and not promotional. Any commercial relationships of the presenters will be disclosed verbally at the start of the program. This activity is offered by ZenOne, a dental practice software company; content is delivered free of commercial bias and uses generic terminology wherever applicable.



