Sherrie Busby ft. Miranda Moore & Delaney Barber: “Supplies Management from the Supply Owner’s Viewpoint”

Host Sherrie Busby sits down with Miranda Moore (practicing DA and solo supply owner) and Delaney Barber (Head of Customer Support at ZenOne) to talk about what it really looks like to manage dental supplies every day. They cover inventory organization, getting your team involved, QR code workflows, budgeting at 4% of collections, and how to save without sacrificing quality.
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What you’ll learn

  • How to organize your inventory so reordering takes minutes, not hours
  • Why supply management should be a team sport (and how to make it happen)
  • How QR codes and tag systems can eliminate the “nobody told me we’re out” problem
  • How to set and track a supply budget using the 4% of collections rule
  • Where to save money without changing the products your doctor loves
What you’ll learn

Q&A from the webinar

Do most offices struggle with supply management?

We ran a live poll and the answer was a clear yes. It’s a universal challenge – between keeping things organized, avoiding stockouts, and doing it all on top of patient care, it can feel like a full-time job on its own.

What are the biggest pain points?

The top frustrations from the audience: out-of-stock surprises, team members not flagging when something is running low, and juggling supplies across different departments or locations.

Should one person handle all the ordering?

The panel’s take: one person should own the budget and place final orders, but the whole team should help spot low stock. Supply management works better as a team sport.

Has anyone tried a tag or QR code system?

Some attendees had mixed results with tags alone – they tend to get lost. The panel suggested combining physical tags with QR codes so anyone can scan and add items to the cart, which takes the pressure off one person.

How should you set a supply budget?

Different approaches work for different offices – some use a fixed monthly amount, others base it on a percentage of collections. The general recommendation: aim for around 4% of collections, and base it on what’s actually in your account, not projected production.

Can multiple team members be involved in the ordering process?

Yes, the whole team can add items to the cart, but one person reviews and places the final order. That way everyone contributes without the budget getting out of control.

How flexible is inventory organization?

Absolutely. ZenOne’s inventory list is fully customizable – organize by product type, storage location, department (great for schools or multi-program clinics), or ordering frequency. Whatever makes sense for your workflow.

 

  • Team sport, not a solo job — Get your whole team involved in flagging low stock
  • Tags + QR codes — Faster and more reliable than whiteboards and sticky notes
  • One person places the order — Everyone adds to cart, supply owner hits buy
  • 4% of collections — A simple budgeting benchmark that works for most offices
  • Save further from the mouth — Compare pricing on bibs, gloves, suction tips
  • Organize your way — Set up inventory by type, location, or department

Key takeaways from the session

Team sport, not a solo job
Get your whole team involved in flagging low stock.
Tags + QR codes
Faster and more reliable than whiteboards and sticky notes.
One person places the order
Everyone adds to cart, supply owner hits buy.
4% of collections
A simple budgeting benchmark that works for most offices.
Save further from the mouth
Compare pricing on bibs, gloves, suction tips.
Organize your way
Set up inventory by type, location, or department.

Cut supply spend without adding admin work.

ZenOne puts price comparison + promos + ordering in one flow, so your team can place accurate orders in minutes and you can see savings and spend without chasing invoices.

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