Dear ZenFamily, Happy Monday to all! We hope everyone had a fun holiday weekend. As we jump into another busy week, we’d like to share a recap of live events and webinars for last week (the week of June 29) as well as some exciting live events that we have planned for the week of July 6. So here goes! On Wednesday, July 1st Tiger hosted a live event on the Importance of Supporting US Based Manufacturers with Jen Guarino, CEO of ISAIC. Since Independence Day was last weekend, we decided to host a webinar on the importance of supporting US based manufacturers. There are a lot of discussions on US made products. Some were surprised with "why we don't make masks anymore" and "Why US made PPE is as expensive as from outside of the US". These and many more questions Tiger addressed with Jennifer Guarino, CEO of ISAIC (Industrial Sewing and Innovation Center), a fashion non-profit that changed their direction to making Gowns and Masks during the pandemic. Please check out ISAIC (Industrial Sewing and Innovation Center) here: www.isaic.org Here is the full webinar: https://youtu.be/ykI5AdTaiYY And here is the podcast: https://share.transistor.fm/s/bd2dd1a1 Since the Friday supply availability event fell 7/3 on Independence Day (observed) this week, we will be hosting our next 15 minute supply availability live event on Friday, July 10. For the week of July 6, we have planned the following events: Thursday, July 9 at 11 am CST Tiger will host a live event on How to use the new search? We listened to and noted all of the feedback from the 6/11 webinar and went to work. It is improved, it is smarter and hopefully easier to use. During this live webinar Tiger will share how to use the updated version of the search and reveal what we are working on next, as we call it "Search phase 2". Please join us for this live discussion and we will be inviting attendees to join, so please make sure your mic and camera is working! This event is only for Zen members. The benefit of the LIVE Webinar is that we will be able to answer YOUR questions during this time. So please join us at 11 am CST on Thursday 7/9! All you have to do is login to your Zen account, 2. And of course, per our new Friday tradition, on Friday, July 10th at 11 am CST, Tiger will host a 15 Minute Supply Availability Update with a Special Guest. Everyone is beyond ready to get back to work in a safe environment. The ZenTeam is spending countless hours every week doing due diligence, learning about FDA approvals, learning about product shortages, and sourcing new vendors. In addition, the landscape of the supply chain is constantly changing and so are the prices of PPE products. Therefore, Tiger will host a 15 min live event EVERY Friday at 11 am CST to go over what we learn during the week. We will share EVERYTHING-good, bad and what to prepare for.Simply login to your ZenSupplies account and join us there for all live events! Thank you to all for participating in our live events and we look forward to seeing everyone during this week’s webinars!
Happy Monday to all! As everyone starts out another busy week, I’d like to provide a recap of the live events and webinars we’ve had at Zen this past week as well as some exciting live events that we have planned for the week of June 22! On Friday, June 19th, Tiger hosted an Inventory Workshop. As offices begin to reopen, we have all been thinking about our inventory and staying as organized as possible during these busy times. So we took it to the next level and Tiger reviewed what brings you JOY the Marie Kondo style within a dental office! Here is where you can find the full webinar: https://www.youtube.com/watch?v=qn_0AJOfmsA&t=2557s Our very first Article on Installing Tip out Bins: https://www.zensupplies.com/blog/ready-set-get-your-dental-supplies-organized-with-tip-out-bins/ Our First Webinar on Inventory and Ordering: https://www.zensupplies.com/blog/dental-inventory-makeover-webinar/ And on Friday, 6/19 at 11 am CST, we started a new tradition with a "15 min Friday Supply Availability Update" for Zen Offices that is hosted by Tiger! Please join us Every Friday at 11am Central for a live update on what is going on on the market and availability of dental supplies. All you have to do is login to your Zen account, app.ZenSupplies.com For the week of June 22, we have planned the following events: On Thursday, June 25th at 11 am CST, we invited Tim Twigg to discuss with Tiger the Post COVID Hiring Challenges and PPP Forgiveness Update (1 HR CE). For many dental offices across the country it's been really challenging to bring the team back, adjust the schedules to the new guidelines and hire new team members. Also new guidelines for the PPP loan forgiveness were just announced. Therefore, we are extremely grateful to have Tim back on the live webinar to cover these and more HR related questions and challenges. To join the webinar, please follow this link: And of course, per our new Friday tradition, on Friday, June 12th at 11 am CST, Tiger will host a 15 minute supply availability update. Everyone is beyond ready to get back to work in a safe environment. The ZenTeam is spending countless hours every week doing due diligence, learning about FDA approvals, learning about product shortages, and sourcing new vendors. In addition, the landscape of the supply chain is constantly changing and so are the prices of PPE products. Therefore, Tiger will host a 15 min live event EVERY Friday at 11 am CST to go over what we learn during the week. We will share EVERYTHING-good, bad and what to prepare for. Simply login to your ZenSupplies account and join us there for all live events! Thank you to all for participating in our live events and we look forward to seeing everyone during this week’s webinars!
Dear ZenFamily, Hope everyone is staying safe and having a productive week so far! Last week here at Zen we had a webinar on Friday 5/15 on "Understanding N95/KN95 Masks and 3 Ply Surgical Masks, Compliance For Dental Practices Including research/diagrams/test/in office test log forms". Mary Govoni joined Tiger to answer questions on what products to start ordering asap, understanding the different masks types, compliance for dental offices, current market counterfeits and much more. Please find the full webinar here: https://www.youtube.com/watch?v=JdSx0fNEEvM https://open.spotify.com/episode/6ro2XbV7touiThhJc3gV05?si=XKhnHRiITMW4SIpzA5N2rg Notes and Links discussed during the webinar: *Disclaimer: all information below is only suggested and not presented as scientific research nor acts as a guideline for dental practices. This is only expression of the research we've done for our members in the attempt to consolidate different ideas in one resource. Below information is assembled by Zen Team only and not related to opinions/recommendations of guest speakers on the webinar. General Info on Mask and Identifying Counterfeit: ADA Tips to Avoid Counterfeit: https://success.ada.org/~/media/CPS/Files/COVID/ADA_TipsToAvoidCounterfeitMasks.pdf?utm_source=adaorg&utm_medium=adanews&utm_content=cv-counterfeitmask&utm_campaign=covid-19 ADA Guide on Understanding different masks: https://success.ada.org/~/media/CPS/Files/COVID/ADA_COVID19_UnderstandingMasks.pdf?utm_source=adaorg&utm_medium=adanews ADA 1 CE Course on Respiratory Protection in the Era of COVID-19 (great resource): https://success.ada.org/en/practice-management/patients/digital-events/ada-and-osap-respiratory-protection-in-the-era-of-covid-19-webinar?utm_source=adaorg&utm_medium=adanews American Association of Occupational Health Nurses Online Course: Respiratory Protection Program Training and Resources (Free Certification) - Recommended to have at least 1 team member to be Certified: http://aaohn.org/p/cm/ld/fid=1138 Level 1/2/3 3 Ply Surgical Masks: Study on effectiveness of N95 vs Surgical Masks: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4868605/ Level 3 Masks are recommended for use in Dental Practices: https://healthcentricadvisors.org/wp-content/uploads/2017/04/3_MaskEnomics_Poster_2012.pdf Research from Dental Advisors from 2014 (Trying to find something more recent, if you know of a resource, please add in comments). Face Masks, What to wear and when: https://www.dentaladvisor.com/pdf-download/?pdf_url=wp-content/uploads/2015/02/face-masks-what-to-wear-and-when.pdf Choose the right mask from Cardinal Health. Visual diagram of Understanding ASTM level of Protection: https://www.cardinalhealth.com/content/dam/corp/web/documents/whitepaper/Face%20Mask%20Selection%20Guide.pdf N95 Respirators Resources: ADA Tip Sheet on identifying counterfeit N95 masks (as of May 7, 2020): https://www.ada.org/en/publications/ada-news/2020-archive/may/ada-tip-sheet-includes-cdc-guidance-on-identifying-counterfeit-n95-masks Fit Test Kit and Instructional Video (Product Available on Zen Resource Page): https://www.allegrosafety.com/product/saccharin-fit-test-kit/ How to Perform a User Seal Check with an N95 Respirator (different from Fit Test):https://youtu.be/pGXiUyAoEd8 OSHA Compliance requirement (documented on ZenResource Page as of May 7, 2020): Every Employee Must Complete - Respirator Medical Evaluation Questionnaire: https://www.osha.gov/Publications/OSHA3789info.pdf Every Employee must complete Fit Test prior to using a Respirator. ReCertification is required 1/year. Safety Fit Test Record: https://www.allegrosafety.com/wp-content/uploads/2019/10/Respirator-Fit-Test-Record.pdf List of Respirator Trusted-Source Information (From CDC Website): https://www.cdc.gov/niosh/npptl/topics/respirators/disp_part/respsource3healthcare.html#e NIOSH - Approved N95 Particulate Filtering Facepiece Respirators (Full List of Approved manufacturers): https://www.cdc.gov/niosh/npptl/topics/respirators/disp_part/N95list1.html Surgical N95 Respirators Approved Manufacture List (Short): https://www.cdc.gov/niosh/npptl/topics/respirators/disp_part/respsource3surgicaln95.html KN95 Masks Resources: NIOSH International Assessment Results - Not NIOSH approved: https://www.cdc.gov/niosh/npptl/respirators/testing/NonNIOSHresults.html List of Approved Manufacturers (FDA Approved as of May 7, 2020): www.cdc.gov/niosh/npptl/topics/respirators/disp_part/respsource3surgicaln95.html Steps to spot counterfeit products (these steps make assumption that documents provided are true in nature and have not been reprinted with logos of FDA/NIOSH and any other organizations): The manufacturer from who the product is manufactured should have an FDA certificate on file with their name and the approved product The manufacturer must be on the approved Chinese exporter list There should be a testing report on file that they can send to show you they are a legitimate product The distributor could or should have FDA Registration to be able to import these products. Always ask for FDA registration of the vendor who is exporting products. FDA Database of Registration & Device Listing: https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfRL/rl.cfm Reusable Gowns/Laundry Service and Washer/Dryer Installation: Cost of reusable gowns is between $20-$30/gown. We will work on getting a source for a group order for the reusable gowns. Cost of Pick Up and laundry service. First of all I would highly recommend to talk to your local Laundry Service provider and discuss how to work together. Prices that we found online are ranging from $.95 to $3 per pound, including pick up/drop off/folding. The other option is Washer and dryer Hookup: The cost of installation: https://www.thumbtack.com/p/washer-dryer-hookup-cost Portable washer/dryer: https://www.wayfair.com/GE-Appliances--Spacemaker%C2%AE-3.6-cu.-ft.-Portable-Dryer-DSKP333ECWW-L7322-K~GEAP1077.html?refid=GX350646125182-GEAP1077&device=c&ptid=753249148770&network=g&targetid=pla-753249148770&channel=GooglePLA&ireid=66097775&fdid=1817&gclid=EAIaIQobChMIr5rFq-O26QIVR5yzCh0z7ghOEAQYBCABEgJ67fD_BwE Here are the details on the webinar coming up for the week of 5/18: On Friday, 5/22, at 1pm CST, we invited Dr. Gina Dorfman, a dentist and fellow CEO of Yapi Dental and Julie Varney, CDA, RDA, COA, FAADOM, CDSO, CDSH, Mentor of Dental Assistants Rock to share their experiences, tips and advice on reopening your practice. Dr. Dorfman's practice reopened on Monday, 5/18 and she will share with us how her office went through the reopening process and what their quarantine experience was like. Julie is in New York and her office has not reopened yet. They've done a lot to train their staff on new updates, performed a systems check and stocked up on PPEs. Dr. Dorfman will also talk about some protocols! Be ready to ask Julie and Dr. Dorfman lots of questions and feel free to share your reopening experience with fellow Zen offices! https://livewebinar.com/892-097-831 We hope everyone is enjoying the live events! Stronger together!
Dear ZenFamily, Happy Monday to all! We hope everyone had a fun and safe weekend. As we jump into another busy week, we’d like to share a recap of live events and webinars for the last week (the week of June 1) as well as some exciting live events that we have planned for the week of June 8. So here goes! On Thursday, June 4th, Tiger was joined by Mike Sands, an expert in the field of fogging to discuss: Disinfecting With Cold Fogging? Does it Really Work for Dental? Currently, Mike is a partner and the VP of Marketing and New Product Development at Cloudburst, Inc. (a world leader in misting systems engineering and manufacturing). Dr. Tom Larkin introduced Tiger to Mike Sands. Here is a short description from Dr. Larkin himself: "Mike Sands is authoritative. In fact, he holds several patents and his company Cloudburst developed the first sideline misters introduced in the NFL in 1994. They were the first misting/cooling system used in the 1996 Atlanta Olympics. Mike is a serial inventor and holds several patents in this space. I have no idea how I stumbled onto their website, but I am glad I did. I think cold fogging is an integral part of our come back protocol. Search the internet and you will see electrostatic sprayers and numerous fogging sprayers. Many, direct from China. I have been quoted as much as 30K for a system. Mike will break it down and introduce you to a fogger for less than 50 BUCKS! One per Op. Personal fogging protection." Here is Mike's Bio: Currently, Mike is a partner and the VP of Marketing and New Product Development at Cloudburst, Inc. (a world leader in misting systems engineering and manufacturing). Prior to partnering with Cloudburst, Mike was involved in several business startups and ownerships including iMist LLC. (a company specializing in the development and sales of personal - portable misting and spraying products). He is a serial inventor with multiple patents and first to market products in his portfolio. He loves problem solving and creating new things which have guided him along his successful entrepreneurial path. Two of his favorite (2) word phrases are “WHAT IF” and “ WHY NOT”. Here is where you can find the full webinar: https://www.youtube.com/watch?v=QSHnJ-x91a0 Please find the podcast here: https://share.transistor.fm/s/fb31e3dc During the webinar, we covered and referenced lots of resources in regards to COVID-19 and what it means to disinfect with cold fogging. Please find them below: Information on cold fogging and the Cloudburst product: https://www.phoenixdentalproject.com/fogging Check out their YouTube channel: https://www.youtube.com/user/CloudburstMS Electrolyzed Water System, Generate Hypochlorous Acid (HOCl) Cleaner & Disinfectant: https://store.ecoloxtech.com/ecoone And on Friday, 6/5 at 11 am CST, we started a new tradition with a "15 min Friday Supply Availability Update" for Zen Offices that is hosted by Tiger! Please join us Every Friday at 11am Central for a live update on what is going on on the market and availability of dental supplies. All you have to do is login to your Zen account, app.ZenSupplies.com For the Week of June 8th, we have planned the following events: Tuesday, 6/9, we have uploaded the new Guidelines Information from the CDC: “Guidance for Dental Settings During the COVID-19 Response” where everyone will have access to CDC resources such as the webinar, slides, information for healthcare professionals and frequently asked questions for healthcare providers. This information will be available to you through the live events & webinars tab on the dashboard. Please see here for more information: https://emergency.cdc.gov/coca/calls/2020/callinfo_060320.asp Reference: Hannan, Casey, et al. “Webinar June 3, 2020 - Guidance for Dental Settings During the COVID-19 Response.” Centers for Disease Control and Prevention, Centers for Disease Control and Prevention, 14 Apr. 2020, emergency.cdc.gov/coca/calls/2020/callinfo_060320.asp. Thursday,6/11 at 11 am CST, Tiger will host a webinar on the “Review of Dental Catalogs and other changes on the Zen platform” as the dental catalogs were not as successful of a roll out as we had hoped. We learned our lesson and made several changes. Tiger will discuss and review these changes . We will make sure to take all the feedback from you so please come prepared with lots of questions, ideas and suggestions! We plan to cover: dental catalogs search and filters, why we changed to manufacturers, the pause on office supplies and for how long as well as upcoming dashboard changes and changes to my inventory. And of course, per our new Friday tradition, on Friday, June 12th at 11 am CST, Tiger will host a 15 minute supply availability update. Everyone is beyond ready to get back to work in a safe environment. The ZenTeam is spending countless hours every week doing due diligence, learning about FDA approvals, learning about product shortages, and sourcing new vendors. In addition, the landscape of the supply chain is constantly changing and so are the prices of PPE products. Therefore, Tiger will host a 15 min live event EVERY Friday at 11 am CST to go over what we learn during the week. We will share EVERYTHING-good, bad and what to prepare for.Simply login to your ZenSupplies account and join us there for all live events! Thank you to all for participating in our live events and we look forward to seeing everyone during this week’s webinars!
Today, it’s the beginning of our sixth weeks of quarantine: time to make a point. On the last Tuesday, our President, M. Macron announced the extension of the shelter in place order for 30 days. The end of the quarantine will be May 11th. If statistics look good, schools and businesses will open on this date, but step by step. For the health industry, each profession will organize itself in order to limit the spread of infection. In France, each dentist belongs to an organization called “Ordre des dentistes” It’s a national Order that has local chapters. This organizations allows the opening of the dental offices (for emergencies and other treatments) but we don’t currently have enough PPE to work in good hygienic conditions. Today, dentists work 1 or 2 days a week, just for seeing emergencies and their local Chapter supplies PPE accordingly .On the Tuesday, Dentist have received PPE used by veterinary. The goal is to work until the May 11th. We don’t know when the peak of the epidemic will come, but we can already plan for a long period with covid (we think until at least August). So, at this time, nobody has received official instructions from the government. People are creating their own re-opening strategies : how do you organize our dental : masks, PPE ? What type of mask protect ourselves for the virus? where can we buy the PPE ?. Some masks are selling on Alibaba, Shein.. and who are going to pay for these new materials. For information, a PPE=9 $. Today, I have received an email from unions with huge informations : 40 000 French dentists use 4 millions masks (FFP2) and 80 millions growns ( 1 month). At this moment, our supplies are unable to deliver this quantity of material ; the delivery time is june. Conclusion : Government propose dentists to open increasingly their dental offices in order to share the last stocks. In addition, some laboratories are implementing screening tests (for testing patients and teams). The goal would be to test patients before the treatment. Another test is in progress for immunity immunity. About the near future : we are going to go from red to green (Tiger’s question). So, we live in a country with national coverage for dental and medical expenses. Even if we have a lot of unemployment in the future, people will continue to visit the dentist because their fees are reimbursed by national health care and insurance. The biggest issue in France is not losing money (cost for PPE, less patients in a day for safe conditions) but the amount of patients to serve AFTER the quarantine. The phone number is opened in order to answer to patients and we already know that the re opening is urgent. This crisis, unpublished, allows to create new connections and new procedures. I think this is a good opportunity for us to look at and reflect on our current system. How can we make it better in general? How can dentists better protect themselves in their everyday work? What will the patients be expecting now when they visit the office after Covid? And how can we provide that care they are expecting? So it’s a good time of reflection. #strongertogether. Emilie
Dear ZenFamily, Happy Monday to all! I hope everyone had a great weekend and ready to start this week with full energy and potential! Last week here at Zen we had two live webinars with four phenomenal guests! On Monday, 5/4, Tiger was joined by Dr. Justin Moody, the owner of West Horizon Dental Group and the founder of the Implant Pathway. To find out more about Dr. Justin Moody please see here: https://www.implantpathway.com/justinmoodydds/. Tiger and Dr. Moody discussed what the first day back to the office was like for Dr. Moody, how his team was doing during the time of quarantine and now back to work, what it means to be a CEO and a dentist, and much more! And on Wednesday, 5/6, we invited Mary Govoni along with Mike Rust and Kellie Thimmes from ProEdge Dental Water Labs in CO. This webinar was eligible for 1 CE credit hour. To find more information on how to obtain your CE certificate, please check the notes section under the 5/6 webinar in your Zen account. So to summarize, here is a short recap of what was discussed as well as links where you can find the full webinars and listen to the podcasts: Monday, May 4: We brought back Dr. Justin Moody to talk about an emotional roller coaster we are all going through and how to best prepare for getting ready to reopen. We discussed what steps Dr. Moody and his team took to get through this across all of his businesses. Tiger and Dr. Moody covered leadership, how to manage change, and communication skills with the team. Here is where you can find the full webinar: https://www.youtube.com/watch?v=-bQxeK1Zzko&feature=youtu.be https://open.spotify.com/episode/5wh3OqRq53TU2CqxTKrXd5 Wednesday, May 6: Will your dental unit water be safe when you reopen? By many of your requests we invited Mary Govoni, Mike Rust (ProEdge Dental Lab) and Kelley (ProEdge Dental Lab)to the live webinar and we discussed if your waterlines are ready for the big reopening. Since your dental units have been sitting idle, water can become contaminated, and before opening the practice back you need to make sure to follow protocols. We discussed what it means to test the water lines and how soon this should be done, the GOLD dental water formula of SHOCK->TEST->TREAT, we also covered the difference between in office tests and the lab tests and answered commonly asked questions when it comes to water line safety within your practice. If you've always wondered what the difference is between purging and shocking water line, please watch the full webinar here: https://youtu.be/5twyx4pMiJU https://open.spotify.com/episode/1LgCsfJCvJ7fEkr9yCbLoL During each webinar, we covered and referenced lots of resources in regards to COVID-19 and water line treatment prior to reopening. Please find this information here: ProEdge Dental Water Labs: https://proedgedental.com/ Information from OSAP.ORG on Dental Unit Water Lines https://www.osap.org/page/Issues_DUWL_7XXXX/Dental-Unit-Waterlines.htm The GOLD and simple water line formula for every dental office is: SHOCK->TEST->TREAT Waterline Testing Log: https://drive.google.com/open?id=13pDuCMjrcxbDClBm2l1jluQn4YnjLhhE Here are the details on the webinar coming up for the week of 5/11: By many requests, we have invited Mary Govoni to a compliance series webinar on "How to Control Aerosol" for the week of May 11! The time and date is TBD at the moment but coming soon. Stay tuned on your ZenAccount, Instagram and Facebook! We hope everyone is enjoying the live events! Stronger together!
Dear ZenFamily, Thank you to all for participating in our live events and webinars this week! We had two live webinars with four awesome guests! Dr. Brett Gilbert joined Tiger on Monday 4/27 and they discussed why change is crucial for self development as well as the importance of a positive mindset. This webinar was eligible for 1 CE credit hour. To find more information on how to obtain your CE certificate, please check the notes section under these two webinars in your Zen account. On Friday 5/1 we had a dental assistants webinar, where Iryna, our ZenTeam member was joined by Julie, Ronda and John to discuss the potential side hustles for dental assistants! Here is a recap of what we talked about: Monday, April 27: We invited Dr. Brett Gilbert, an endodontist in Chicago, who has built a following on a simple message of accepting life challenges with a positive mindset. Dr. Brett and Tiger met at the Yoga workshop last December, hosted by The Dental Yogis, and since then we became good friends. During the webinar, we discussed what it means to have a positive mindset and stay optimistic during the time of uncertainty, why Dr. Brett started practicing yoga and steps you need to convert your passion into a creative and productive goal. Here is where you can find the full webinar: https://www.youtube.com/watch?v=aFHd7pRf0_M https://open.spotify.com/episode/7KgPZaQwmw0FKZw7KaVk44 Friday, May 1: After such a wonderful webinar with Julie Varney and Ronda Holman on 4/6, we invited them again to share some thoughts and ideas with us on side hustles for dental assistants! Julie and Ronda will joined Iryna, our ZenTeam member, and they went over lots of cool ideas on the matter! In addition, John from Dental Assistants Worldwide joined them to share what his side hustle is all about! We discussed various side hustles that assistants can discover for themselves and how to stay busy with your side hustle during quarantine. We also touched on ideas for expanding the dental assistants skill set and how to prepare for reopening your office! Please find the full webinar here: https://www.youtube.com/watch?v=TLW_NZ66IoA https://open.spotify.com/episode/1QkkCMRlqEP75jJatbbxqF During each webinar, we covered numerous topics on surviving through COVID-19 and staying strong during the times of the unknown! There were quite a few awesome book recommendations that Dr. Gilbert mentioned so please find them here: 1. The Power of Now - Eckhardt Tolle 2. The Law of Attraction - Michael Losier 3. The Power of Intention - Wayne Dyer 4. The Five Second Rule - Mel Robbins 5. The Gifts of Imperfection - Brene Brown 6. Mans Search For Meaning - Viktor Frankel Here are the details on the two webinars coming up for the week of 5/4: Monday, 5/4 at 2 pm CST: Don't be Moody on Monday with Dr. Justin Moody https://app.livewebinar.com/121-694-682 Wednesday, 5/6 at 3 pm CST: Water Line Treatment Prior to Reopening with Mary Govoni, Mike Rust and Kelly (1 CE Hour) https://livewebinar.com/432-284-224 We hope everyone is enjoying the live events! Stronger together!
Dear ZenFamily, Thank you to each and every one of you for participating in our live events and webinars this past week! We’ve gotten so many great questions in regards to our webinar on Monday 4/20 with Tim Twigg and on Wednesday 4/22 with Mary Govoni. Both of these webinars are eligible for 1 CE credit hour each! To find more information on how to obtain your CE certificate, please check the notes section under these two webinars in your Zen account. So here is a recap of what we talked about: Monday, April 20: Although Mr. Tim Twigg has joined us for a live webinar at the end of March, we invited him again to give us updates and share some news on what’s been happening with the HR aspect of dentistry. He answered all the great questions that were asked during the webinar such as how the changes have impacted dental practices, staffing levels information, PPP Loan Opportunities, the hiring process for dentists and much more. Here is where you can find the full webinar: https://youtu.be/favEZeyhIsY https://open.spotify.com/episode/1Qs2RAST0FeHaVOq2QQRoa Wednesday, April 22: By many of your requests we invited Mary Govoni to the live webinar to discuss one thing that ALL offices are worried about - how we are going to protect our patients, our staff and ourselves. In addition, Tiger went over how to plan to purchase the most essential items before reopening the practice. We want to make sure we all come back STRONG and prepared when the big day comes! Please find the full webinar here: https://www.youtube.com/watch?v=Quur8sGY7sY&t=1404s https://open.spotify.com/episode/6g0KmLgVqyRqXpZKIeThMQ During each webinar, we covered numerous topics on surviving through COVID-19 and staying strong during the times of the unknown! There were quite a few interesting resources, links, checklists and recommendations made during each webinar so I’d like to share them with everyone here: 4/20 Live: The HR Conversation with Tim Twigg: -Here is the link to the "Alternative Work Schedule" for the dentist in California: bentericksen.com/alternate-workweek-schedule/ -Here is the Coronavirus specific information link on Tim's company website: bentericksen.com/coronavirus-faqs/ -Aspirations from Tim’s Wall: https://drive.google.com/open?id=1YuspbC4EFcpXj9Zih4Xm1LFM2GQ823x3 4/22 Live: Guidelines on how we are going to protect our patients, our staff and ourselves. Understanding the purchasing constraints of PPE -ADA COVID-19 Resources: success.ada.org/en/practice-management/patients/infectious-diseases-2019-novel-coronavirus?utm_source=adaorg&utm_medium=globalheader&utm_content=coronavirus&utm_campaign=covid-19&_ga=2.215779103.94097617.1587701693-788863450.1587586893 -COVID-19 Questionnaire: drive.google.com/open?id=1Fyk-lJXvHCgrsBmnsaub4O0PAlwSDh1X -OSHA Compliance Checklist: drive.google.com/open?id=0B30ztLGC7S9hOGp0QTR4VHF1VVdfNHcyMmU4RzViLUFHdTM0 -Oral Biofilter (OBF) is a new product and it is awaiting FDA approval: www.astradentium.com/ -Information on the ADS Dental Systems: www.youtube.com/embed/6HN1SOYQnts -Prior to reopening the office, please treat the water lines. Here is an excellent resource: proedgedental.com/ And here are the details for the upcoming events for the week of April 27th: 4/27 Live 2 pm CST: Dr. Brett Gilbert on Positive Mindset and Why Change is Crucial for Self Development (1 HR CE) https://app.livewebinar.com/561-547-984 4/29 Live 11:30 am CST: Don't be Moody on Wednesday with Dr. Justin Moody https://app.livewebinar.com/121-694-682 5/1 Live 2 pm CST: Dental Assistants Share Their Side Hustles https://app.livewebinar.com/982-547-546 We hope everyone is enjoying the live events! Stronger together!
Dear ZenFamily, We had another phenomenal week full of exciting and informative live events! We invited 7 fabulous speakers to the live webinars who all shared lots of useful information for our members. Here is a recap of what happened: Monday, April 13: Tiger was joined by a dear friend, Vivek Kinra, co-owner/CEO of PPO Profits; co-owner/CEO of Verrific, and Zen Member (VIP Dental Lounge). On this live event, we discussed how to keep working on insurance and prepare yourself for seeing patients. We covered how to collect insurance claims during downtime, insurance work from home options during quarantine, how to collect 30K in insurance claims from home and how insurance pre-denials put the patient on hold. https://youtu.be/_HclUwqMZR0 https://open.spotify.com/episode/7IKoOCwVaX6RwEA8sgNCnp Wednesday, April 15: Iryna, our ZenTeam member, was joined by dental assistants from Zen Offices and they shared how their inventory and ordering processes happen! We invited Andrea from Sullivan Dental Partners in Nashville, TN, Brittany from Castle Peak Dental in CO, as well as Shelby, RDH from Southwest Nebraska Dental Center in McCook, NE and the ladies shared with us how they stay organized when it comes to managing their office's inventory. https://youtu.be/qu1M85y9ZNE https://open.spotify.com/episode/2QfzUrApVqmQNxaiMOcEI1 Friday, April 17: Since many of us have been wondering what the coronavirus situation is like for other countries, especially for dental practices, we invited Emilie from France and Dr. Nic Anderson from New Zealand to share what's been happening in their home countries. Emilie and Dr. Anderson were joined by Tiger and they discussed the following: what the coronavirus situation is like in each country, whether dental practices are open in their country or not, everyone’s outlook on COVID-19, and how to look at the bright side of the coronavirus. https://www.youtube.com/watch?v=FPuoQPgR5tA https://open.spotify.com/episode/46jsQYlvt1UXsy9ux861iw During each webinar, we covered numerous topics on surviving through COVID-19 and staying strong during the times of the unknown! There were quite a few interesting resources, books and recommendations made during each webinar so I’d like to share them with everyone here: 4/13 Live: Vivek Kinra on Collecting 30K in Insurance from Home: -CAQH: https://www.caqh.org/solutions/enrollhub 4/15 Live: Zen Offices Share their Inventory and Ordering Process: -3D Printing: Michael Scherer has an online course and 3d dentists is also starting a course this fall: www.michaelschererdmd.com/courses/ -Tip out Bins: https://simplastics.com/ And here are the details for the upcoming live events for the week of April 20th: 4/20 Live 2 pm CST: The HR Conversation with Tim Twigg (CE) https://app.livewebinar.com/626-143-007 4/22 Live 2 pm CST: Guidelines on How We Are Going to Protect Our Patients, Our Staff, and Ourselves. Understanding the Purchasing Constraints of PPE (CE) https://app.livewebinar.com/669-227-847 4/24 Live 2 pm CST: Dental Assistants Share Their Side Hustles https://app.livewebinar.com/982-547-546 We hope everyone is enjoying the live events!
Recently we’ve been asked about buying groups and how to make your Zen Account work if you recently joined a buying group (Example: Synergy, DSN, DentalWhale, etc)? Let’s review the process together. Step 1: First of all, obtain a list of distributors that the buying group has negotiated prices with. Review distributors on the list and see who you already have accounts with and who you don’t. If you don’t, just create a new account with the vendor and connect it to Zen in Settings - Distributors - Plus Button. If you already have an account with the vendor you need to contact them and make sure they acknowledge that you are part of group “X” and it is reflected on your account (either online or when you email to the rep). Most distributors, for example, Darby Dental, when you join a buying group will usually make you switch to another rep. So just be aware and make sure your account is set up and in good standing according to the requirements of the buying group. Step 2: Once the pricing is changed with your distributor to the buying group pricing, bring it to Zen. If you have online login and in Zen, this distributor was connected as “Submit Online”, then you only need to make a change in step 2 - Pricing and change it to “Buying Group” (screenshot attached) then just let us know in chat to update your prices. If you have this distributor connect with “I use Rep” then we will need you to provide what that pricing would look like in a form of a spreadsheet or anything you can get from the distributor or the buying group. Step 3: If you can’t get pricing form the distributor or the buying group, this might be a red sign. Wouldn’t you want to be able to see the price before ordering? Well, we’ve seen many strange things so far, so if that’s the case, you can add just how it is and update prices from invoices at the verification. We hope this is helpful and if you need to schedule a consultation to review your account, please use this link to select the time that works best for you: ZenSupplies.com/Sales With Zen! ZenTeam
(This letter was adjusted for public view, therefore financial and personal information has been removed) Dear ZenFamily, A few weeks ago I had a feeling this could be something serious, but honestly, I couldn’t even foresee the magnitude of the COVID19 virus. First and foremost, we hope that you are all safe and protect yourself during these tough times! My team and I got together over the weekend to plan “what could happen” since the last thing I want is to sit by the sidelines and watch how this unfolds. My message to the team was, “What can we do to help our offices to go through tough times? What is our unique position or what value can we bring?” As a small business that is fully funded by our user’s subscriptions (please see "Our Zen" section for more info on how are we bootstrapping), we are too concerned about what can happen, what if…. and so much more... So we had 2 choices: Think from a scarcity mindset of fear and uncertainty, with what could happen, etc… Think and ACT from a positive mindset. From a place of love and empathy :) If you know me and our team at Zen, we only operate from a positive mindset, so the answer is naturally - think and ACT WITH POSITIVE MINDSET. I truly believe we can get through this together. As a small business working with other small businesses we can help and bring value to each other. And, If the virus brings us down, at least we all go down together! Therefore, we decided to change attitudes, priorities, and think as we are in your shoes. Here is what we are planning to do in the next 2 weeks: We introduce the COVID-19 Resource Page that is available on top of the screen when you log in to Zen. The purpose of the page is: Provide most accurate/up to date information on product availability/ distributors limitations and provide easy access to add these products to the shopping cart Provide Access to Educational material, live webinars on subjects related to COVID19 virus and how to manage all infection control related issues Build a library of Trusted Sources of information related to COVID-19 and current developments. Lower Monthly SUBSCRIPTIONS to $****/month. As a small business, we know managing cash will be tough and if your current subscription is higher than $****/month we will apply promo codes starting Tuesday 3/17. We will bring it back once things settle. We will be shifting our limited resources from currently nonessential tasks (example updating free goods/manual client prices/nonessential distributors tracking numbers and ETAs) to researching distributors and providing the most accurate information that has high demand products in stock. Also, our team will be able to create new accounts for you with vendors if you never worked with them. Customer Support will continue working uninterrupted, Anastasia, Karina, and Iryna will be answering chats and phone calls. Anything related to orders/products/ where to source products in high demand you can chat/call and ask our team. Our Infrustruce is reliable and we do not expect any interruptions. All of our servers are located on AWS (amazon web services) and as long as AWS is working we should be able to operate as well :) We are planning to shift few things around to try to lower our infrastructure cost for the time being, but none of it should affect your experience using Zen. Price Comparison and Checkout Page optimization for product availability and shipping/delivery times. The last one is sort of strange, and I hope this doesn’t come off the wrong way. If any of your offices are being shut down (or if it becomes required) and you have time to help us, we have work to do during this time (and it’s all online/remote): Sales Demo - we would love your help with getting new people on board Help us with Dental Catalogs by reviewing products Help with weekly brainstorming sessions What else can we do together? Please send me any ideas you might have and I promise to execute on them! Sincerely and with you through tough times, Tiger and Zen Team CEO, ZenSupplies Inc.
Lowering overhead on dental supplies is a process. At Zen we approach it based on 3 Phases: Phase 1 is building a reliable ordering process Phase 2 is negotiating better pricing Phase 3 details and measuring supplies on a daily basis and by procedures Every office has its own goal and not all offices are ready to go through all 3 phases. However, every office at the sign up should consider Advanced Setup. So let's review our entire Process Start to Finish! Let's start! Step 1: First step either you choose Advanced or DIM setup, you will need to send us pictures of your practice and a floor plan. In order to understand and see what is really happening, we will start with images. Most images we receive look something like this: [URIS id=2453] Step 2: Next step - Facetime call to have a walkthrough and get familiar with space. We use this call to get a feel of the office and truly understand the needs of the practice. We will also review some of the "Inspiration Images" of what we've done in the past with our practices. Some practices like the open feel, no doors, all products exposed. Some practices would like to have the main storage area to keep all supplies so the patients can't see it. [URIS id=2462] Step 3: Design of the custom solution just for your practice. We will take 3-5 days to review what we discussed and offer a solution that will meet your needs; will include all materials/storage bins you need to purchase, and installation instructions. [URIS id=2476] Step 4: Once storage units and containers arrive at the practice, you will need to install and go through all the products you currently have in the practice. You can either do it on the weekend or during the day and close for a day. We will guide you on what needs to be done during the day and will even be available for a facetime call if any questions arise during the day. Once you are done and completed it would look something like this: [URIS id=2488] Step 5: Once space is organized and we have lean inventory; we can now focus on connecting physical space to Zen virtual space. During the training, we will discuss how to set up Zen that matches storage areas, mobile carts and any other areas within an office that we need to track and control supplies (Ex: Implants; Bone/Membrane; etc). We will provide checklists and diagram on how to fill tip out bins with supplies. [URIS id=2496]
It's one of the older interviews (from 2017) but still holds so much value. If you haven't watched, listened, please invest 22 min of your life to hear this. [embedyt] https://www.youtube.com/watch?v=WxtUxIRSrtY[/embedyt] I will do injustice trying to write a short bio on my friend Dr. Dave Maloley, DDS. Just give it a listen. Recording in Vail, Colorado with Dr. Dave Maloley. Born in Omaha, Nebraska growing up in a very hard working family and not knowing anything except books. The first book, 7 Habits of Highly Effective People, helped Dr. Dave to push himself to a dental school, spend time in Europe and learned what’s possible. A true story of someone finding a journey and turning life around. Find Dr. Dave Maloley, DDS on inst: @relentlessdentistcoaching relentlessdentist.com __
[embed]https://www.slideshare.net/TigerSafarov/why-is-4-dental-supplies-overhead-impossible-or-is-it-180509514[/embed] Last week I was invited to talk at the Vivid Dental Progression Conference organized by a good friend of mine Daniel Johnson, Founder/CEO of Lucent Spot Marketing and he is also Director of Marketing for an emerging group in Texas, AcreWood Dental Care. It was exciting to finally share what we've learned at ZenSupplies in the last 3 years, but also challenging. The challenging part is to put it all together in a cohesive approach that makes sense. Most dental practice when hearing" Ohh, your overhead is too high. You need to work on your supplies" do not even know where to start. Should I negotiate with my rep, go to cheaper places, or what else? So I wanted to put a few slides together where we can at least show the path to where to start, how to approach it, how long will it take and what are the critical parts of each phase (yes there are 3 phases to lowering your overhead). My goal for the talk was to bring as much VALUE as possible and not Sell ZEN. I thought if I could have at least one person go back on Monday morning and say "Overhead is the choice" and I'm in control, and most importantly I know what are the steps - then I accomplished my goal. Ok, what I didn't expect was what happened after my presentation. Again, my goal wasn't to sell Zen at all (see slide 4), so after my presentation, Dr. Benjamin Johnson presented steps on how to scale from 1- to 3 or more locations and what are the critical elements of scaling. As you can imagine, supplies were one of the elements and followed by a live demo done by Dr. Johnson. What can be more exciting to watch your product being presented by one of the best clients of Zen! Enough of the humblebrag, let's get to the actual presentation! Hope you enjoy it!
The first-ever National Conference for Dental Assistants in the US has been a great success. More than 100 people in attendance; great speakers; dinners; awards; and so much more was packed in a 2-day event. Thank you all who attended and look to seeing you next year. For more information: website: dentalassistantconference.com Instagram: instagram.com/dentalassistantconference/ Facebook: www.facebook.com/dentalassistantconference/ [gallery size="full" columns="2" ids="https://www.zensupplies.com/app/uploads/2019/10/IMG_5064-e1572190140292.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5065.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5062-e1572190125794.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5056-e1572190105382.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5051.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5050.jpg|,https://www.zensupplies.com/app/uploads/2019/10/C0AEDE90-EF33-4BFD-8A3A-BBB5B9756800.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5133.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5132.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5131.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5130.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5129.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5128.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5127.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5126.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5125-1.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5124.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5122-1.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5121.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5120.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5067.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5125.jpg|,https://www.zensupplies.com/app/uploads/2019/10/IMG_5122-2.jpg|"]